
Coverage for the pets in your care.
Animal bailee coverage for injuries to customers' pets, general liability, property and workers' comp for groomers, dog daycare, boarding kennels, dog walkers and trainers.
By Sam Alishahi · CA Insurance License #4348151 · Reviewed November 2026 · How this page is researched
The pet isn't covered by general liability
When a dog is hurt during grooming, gets sick at a kennel or escapes on a walk, the claim is about property in your care, and general liability usually excludes it. Animal bailee coverage pays for the vet bills and the pet's value.
I set up pet businesses with animal bailee at the right limit, plus liability for dog bites and injuries to people, and workers' comp for the staff who handle animals.
- Animal baileeInjury, illness or loss of customers' pets in your care.
- General liabilityDog bites and injuries to people.
- PropertyYour facility, grooming tables and equipment.
- Workers' compBites and injuries to your staff.
What underwriters will ask
Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.
- Services: grooming, daycare, boarding, walking or training.
- Animals: how many in your care at once, and any breed restrictions.
- Facility: owned or leased, fencing and overnight staffing.
- Vehicles: mobile grooming vans or pet transport.
- Payroll and revenue: staff and gross receipts.
- History: current policies and any claims or bites.
California's bite statute and the dogs in your care
California Civil Code 3342 makes the owner of a dog liable for damages when the dog bites someone in a public place, or someone lawfully in a private place, including the owner's own property. That applies regardless of the dog's former viciousness or the owner's knowledge of it. A person is lawfully on private property when performing a legal duty or when there by the owner's express or implied invitation. The section carves out government agencies using dogs in military or police work, under conditions it spells out.
The statute is written around the owner. That splits a pet business's dogs into two groups, and I treat them differently on an application:
- Dogs you own. The salon's shop dog, the trainer's demonstration dog, the resident dog at a daycare. If you or your business own the dog, you are the owner the statute names, and it reaches a customer lawfully on your premises. List every one for the underwriter with breed and bite history.
- Client dogs. Section 3342 names the owner. It does not mention groomers, walkers or kennels holding a client's dog, so don't read it as settling who answers for those bites. Read your general liability policy for any animal or dog-bite exclusion before you take on dogs with a bite history.
- Your intake form. Ask every client about prior bites and aggression, and keep the answer on file. It's the same question underwriters ask you.
Bite rules vary by state, so if you work outside California, check the rule where you operate. See dog-bite strict liability by state and dog-bite liability insurance.
Vans, walks and pet taxis: the hot-car law
California Penal Code 597.7 bars leaving or confining an animal in an unattended motor vehicle in conditions that endanger its health or well-being. The statute names extreme heat or cold, lack of adequate ventilation, lack of food or water, and other circumstances that could reasonably be expected to cause suffering, disability or death. That matters to mobile groomers, dog walkers who stop for errands between clients, and pet transport drivers.
What the statute sets out:
- Fines and jail. A first conviction where the animal does not suffer great bodily injury carries a fine of up to $100 for each animal. If the animal suffers great bodily injury, or for any later violation, the penalty is a fine of up to $500, up to six months in county jail, or both.
- Others can break in. Peace officers, firefighters, humane officers, animal control officers and other emergency responders may break into the vehicle after a reasonable effort to find the owner or other responsible person. A private person who meets the statute's conditions, including contacting law enforcement, fire, animal control or 911 before forcing entry, is not criminally liable for reasonable, good-faith actions to remove the animal.
- Charges to reclaim. Responders take the animal to a shelter or other safe place, or a veterinary hospital if needed, and leave a written notice in the vehicle. The animal can be reclaimed only after all accrued charges are paid.
For your crew, an animal is never alone in a vehicle. Put it in your written procedures and training, because underwriters ask about drivers and procedures for businesses that move animals. For the van itself, see commercial auto insurance.
Pet business insurance, answered
What is animal bailee coverage?
It covers customers' animals in your care, custody or control, such as an injury during grooming or illness at a kennel. General liability usually excludes them.
Are dog bites covered?
Bites to people are covered by general liability. Bites to other dogs in your care fall under animal bailee.
Is a mobile grooming van covered?
The van needs commercial auto, and the equipment inside can be added to your business policy.
Do dog walkers need insurance?
Yes. A dog that escapes or bites someone on a walk is a common claim, and clients and apartment buildings often ask for proof.
Do you offer pet business insurance outside California?
Yes. Clients across the country send the same quote form. Sam Alishahi is licensed in all 50 states and Washington, DC and places policies there directly. The shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.
Official sources
- California Civil Code § 3342 (dog bite liability)
- California Civil Code § 1834 (depositary of living animals)
- California Civil Code § 1834.5 (abandoned animals at care facilities)
- California Penal Code § 597.7 (animals in unattended vehicles)
- California Health and Safety Code § 122354.5 (pet store sales of dogs, cats, rabbits)
- 9 CFR § 2.1 (USDA Animal Welfare Act licensing requirements and exemptions), Cornell LII
- 9 CFR § 1.1 (definitions: dealer, exhibitor, retail pet store), Cornell LII
Tell me about your pet business. I'll shop it.
Services, animal count and your current declarations page are enough to start.
Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued. Some policies may be placed with nonadmitted (surplus lines) insurers, which are not members of the California Insurance Guarantee Association (CIGA).
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