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Franchisees · Franchisors · Multi-Unit

Meet the franchise agreement without overpaying.

Insurance packages built to the requirements in your franchise agreement, and E&O and management liability for franchisors.

Quick answer A franchise restaurant group that operates as a franchisee has to carry the coverage and limits its franchise agreement requires, often naming the franchisor as additional insured, and a broker such as Sam Alishahi (CA License #4348151) builds insurance packages around those requirements.

  • Most franchise agreements set insurance requirements, not a carrier, so a franchisee usually doesn't have to use the franchisor's insurance program.
  • Multiple franchise locations can often share one policy, which can simplify certificates and renewals.
  • Franchisors face claims from franchisees over disclosures, support and territory, plus employment and management claims, which franchisor E&O, D&O and EPLI address.
  • Franchisor E&O covers claims by franchisees, such as alleged misrepresentation in disclosures or failure to provide support.
  • The insurance section of the franchise agreement and the number of locations are enough to start a franchise insurance quote.

By Sam Alishahi · CA Insurance License #4348151 · Reviewed November 2026 · How this page is researched

How it works

Two sides of the franchise

Franchisees have to carry the coverage and limits their franchise agreement requires, often naming the franchisor as additional insured. I build packages around those requirements.

Franchisors face claims from franchisees over disclosures, support and territory, plus employment and management claims. Franchisor E&O, D&O and EPLI address them.

  • Package policiesProperty and liability for each location.
  • Additional insuredThe franchisor named as required.
  • Franchisor E&OClaims from franchisees.
  • EPLIEmployment claims.
Who I help

Franchises I insure

Restaurant franchises

Quick service and casual dining. See details

Fitness franchises

Studios and gyms. See details

Service franchises

Cleaning, home services and more. See details

Multi-unit franchisees

Several locations on one program.

Franchisors

E&O, D&O and EPLI. See details

Employment claims

EPLI for franchise employers. See details

Before you call

What underwriters will ask

Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.

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  • Brand: franchise and industry.
  • Role: franchisee or franchisor.
  • Locations: number and addresses.
  • Agreement: the insurance section of your franchise agreement.
  • Revenue and payroll: annual figures.
  • History: current policies and claims.

Where the insurance requirements come from

The federal Franchise Rule (16 CFR Part 436) says you must get the franchisor's disclosure document at least 14 calendar days before you sign a binding agreement with, or make any payment to, the franchisor or an affiliate. If the franchisor changes the agreement on its own in a material way, you get the revised version at least seven calendar days before you sign it; changes you asked for in negotiation don't restart that clock. That window is when I want to read the insurance terms, before a lease or build-out locks you in.

Four parts of the disclosure document matter for insurance:

  • Item 9, row "n. Insurance." The rule's obligations table has an insurance line that must point to the section of the franchise agreement and to the related disclosure item. The FTC's compliance guide sample cross-references it to Items 6 and 8. Start there.
  • Item 8, restrictions on sources. It covers goods and services you must buy from the franchisor, its designee or approved suppliers, or "under the franchisor's specifications," including requirements set by the franchisor's practice, and whether the franchisor or an affiliate may earn revenue from those required purchases. A required insurance program or minimum insurance specs belong here.
  • Item 7, estimated initial investment. The table must list required payments to begin operations and an "Additional funds" line for other required expenses in the initial period. If insurance has to be in force before you open, check that the estimate accounts for it.
  • Item 22, contracts. The franchise agreement and any lease are attached. Your policies have to match the clause itself, not the summary.

In California, the Franchise Investment Law (Corporations Code section 31000 and following) generally requires franchisors to register with the DFPI before offering or selling franchises, and to give you the disclosure materials and the final franchise agreement at least fourteen days before the sale.

Reading the insurance clause line by line

Every brand writes its own clause. One public example is Section 7 of the development agreement attached as Exhibit F to El Pollo Loco's multi-state FDD issued March 27, 2024, filed with the SEC; it gives way to each restaurant's franchise agreement once that's signed. It asks for:

  • "An additional insured endorsement naming Franchisor." One standard form is ISO's CG 20 29 04 13, "Additional Insured – Grantor of Franchise," adds the franchisor named in the schedule "only with respect to their liability as grantor of a franchise to you." It applies only to the extent the law allows, is never broader than the contract requires, and pays for the franchisor no more than the lesser of the contract's required amount or your declared limits.
  • "Primary and not contributory, as to Franchisor." This is a separate phrase from the additional insured line, so the endorsement list on your quote has to say it.
  • "A waiver of subrogation in favor of Franchisor." IRMI describes a waiver of subrogation as the insurer acknowledging it has no right to recover from a liable third party after paying a loss. IRMI also notes that many policies exclude coverage if subrogation is waived after a loss, so get the waiver in place before you open.
  • Thirty days' notice. The clause asks for "at least thirty (30) days' notice of cancellation, termination of coverage or material reduction of coverage." Ask for policy wording that provides it; a certificate alone doesn't change a policy, as I explain on the commercial umbrella page.
  • "A minimum AM Best Ratings of A-VII." AM Best calls its Financial Strength Rating an independent opinion of an insurer's ability to meet its ongoing policy obligations. On its scale, A++ and A+ are "Superior" and A and A- are "Excellent." It also says the rating isn't assigned to specific policies, so check the full rating, Roman numeral included, of the company that issues yours.

It also lets the franchisor buy the insurance and bill the developer if coverage isn't kept. I check your clause against the quote line by line before you bind.

California fast food: AB 1228 and your payroll

AB 1228 added Labor Code sections 1474, 1475 and 1476. Since April 1, 2024, covered fast food restaurant employees in California must be paid at least $20.00 an hour.

Coverage turns on the chain, not on who owns the location. Section 1474 defines a national fast food chain as limited-service restaurants with "more than 60 establishments nationally" that share a brand or standardized decor, marketing, packaging, products and services. The Labor Commissioner's FAQ puts it as at least 60, so a brand right at that line needs a legal answer. The FAQ also says the law applies whether the employer owns the national brand or is a franchisee or licensee of it.

Section 1474 carves out some locations, including a restaurant inside a grocery store when the grocer employs the restaurant staff, and an establishment that on September 15, 2023 ran a bakery producing bread for sale as a stand-alone item on site, as long as it keeps doing so. Venue-based exemptions are in the FAQ below.

For insurance, this is a payroll question. Workers' comp underwriters ask for payroll, so update your estimate when wages change instead of leaving the difference for the year-end audit; see restaurant workers' comp. Pay rules also produce wage claims, so read how your EPLI handles them before you need it.

Questions

Franchise insurance, answered

Do I have to use the franchisor's insurance program?

Usually not. Most agreements set requirements, not a carrier. I'll match them.

What is franchisor E&O?

It covers claims by franchisees, such as alleged misrepresentation in disclosures or failure to provide support.

Can multiple locations share one policy?

Often, yes, which can simplify certificates and renewals.

What should I send?

The insurance section of your franchise agreement.

Has California raised the $20 fast food minimum wage?

As of October 2026, DIR's minimum wage page still lists $20.00 an hour for covered fast food employees, effective April 1, 2024. Under AB 1228 the Fast Food Council can raise it once a year, starting no earlier than January 1, 2025, by no more than 3.5% or the change in CPI, whichever is smaller.

Does the $20 fast food wage apply to a franchise in an airport or hotel?

No. Labor Code section 1474 excludes restaurants located in an airport or connected to or operated with a hotel, along with those tied to event centers of more than 20,000 square feet or 1,000 seats, theme parks, museums and gambling establishments.

Do you offer franchise insurance outside California?

Yes. Clients across the country send the same quote form. Sam Alishahi is licensed in all 50 states and Washington, DC and places policies there directly. The shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.

Franchise insurance

Send your franchise agreement. I'll shop it.

The insurance requirements and number of locations are enough to start.

Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued. Some policies may be placed with nonadmitted (surplus lines) insurers, which are not members of the California Insurance Guarantee Association (CIGA).

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