
Care in the home, covered.
Coverage for non-medical home care organizations, home health agencies, hospice providers and caregiver staffing.
By Sam Alishahi · CA Insurance License #4348151 · Reviewed November 2026 · How this page is researched
Your staff work in someone else's home
Home care claims come from the care itself: a fall during a transfer, a medication error, an allegation of abuse, or damage in a client's home. That's professional liability and abuse coverage, alongside general liability. Caregivers driving clients or running errands add hired and non-owned auto exposure.
Workers' comp is usually the biggest line, because caregiving is physical work. I package home care coverage with specialty markets that write home care organizations and home health agencies.
- Professional liabilityClaims arising from care provided.
- Abuse and molestationOften required and often excluded unless added.
- Hired and non-owned autoCaregivers driving for work.
- Workers' compRequired for employees; usually the largest cost.
What underwriters will ask
Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.
- License: home care organization or home health license.
- Services: personal care, skilled nursing, hospice.
- Staff: caregivers, nurses, payroll and hours.
- Clients: number of clients and hours of care.
- Driving: whether staff transport clients.
- History: current policies and claims.
California's license law sets your insurance floor
In California, non-medical home care falls under the Home Care Services Consumer Protection Act, Division 2, Chapter 13 of the Health and Safety Code. Since January 2016, home care organizations have needed a license from the Department of Social Services (CDSS), and the insurance minimums are written into the license law itself.
Under Health and Safety Code 1796.37, CDSS may issue a home care organization license to an applicant that meets the chapter's requirements, which include submitting:
- General and professional liability: proof of at least $1,000,000 per occurrence and $3,000,000 in the aggregate. The statute names both coverages.
- Workers' comp: proof of a valid policy covering the agency's affiliated home care aides, shown by the policy number, the effective and expiration dates, and the carrier's name and address.
- Employee dishonesty bond: including third-party coverage, with a minimum limit of $10,000. The CDSS application packet lists it as form HCS 402 (item A5), and insurance information goes in item B6.
Section 1796.42 makes these continuing duties. The licensee must maintain the workers' comp policy and the bond, and maintain proof of the liability limits, for as long as it holds the license.
When I set up an agency's program, I check the proof against that wording: professional liability alongside general liability at the required limits, and a bond or crime form that shows third-party coverage, not just the agency's own losses. For the comp side, see workers' compensation insurance.
Outside California, home care licensing and insurance minimums vary by state.
Home care vs. home health: which license you hold
California splits in-home care between two departments, and your coverage should follow the license you hold.
- Home care organization (CDSS): nonmedical help with activities of daily living, licensed under the Act above.
- Home health agency (CDPH): an organization that provides, or arranges for, skilled nursing services to people in their temporary or permanent residence. It is licensed by the Department of Public Health (CDPH), Licensing and Certification Division.
New home health licenses are on hold. CDPH says SB 164 (Chapter 27, Statutes of 2026) created a moratorium: as of June 29, 2026, it cannot issue a new home health agency license or approve a new branch office. Applications to change the geographic service area, or to move outside the approved area, are also subject to it. Anyone applying now starts with an exception request that shows need based on geographic concentration. SB 164 also requires fingerprints for anyone with a 5 percent or greater interest in an entity that owns a private agency.
For insurance, the line between the two licenses matters. Your policy's services description and classification were written for the services you reported. If your aides start nursing tasks or you plan to add skilled services, tell me first, so the application and professional liability wording can be updated before a claim tests them.
Home health care insurance, answered
Does general liability cover a client's fall during care?
Usually not. Injuries from care you provide fall under professional liability, which home care agencies need on the policy.
Do we need abuse and molestation coverage?
Many agencies do, and clients, referral sources and contracts often ask for it. It's excluded from many policies unless added.
Are caregivers driving clients covered?
Their personal auto insurance comes first. Hired and non-owned auto protects the agency when a caregiver drives for work.
What do underwriters rate on?
Services, payroll, client hours, driving exposure and claims history.
Do home care aides in California have to be fingerprinted?
CDSS registration includes a background check started with Live Scan fingerprints, whether the aide applies through the Guardian portal or by mail. Under Health and Safety Code 1796.43, an agency can't place an aide in direct contact with clients until the aide is cleared on the registry.
How often does a California home care organization license have to be renewed?
Every two years under Health and Safety Code 1796.37 as it reads today, with written notice of the renewal fee mailed at least 60 days before the renewal date. AB 152 (Chapter 26, Statutes of 2026) replaces that, as of January 1, 2029, with annual requirements due by each anniversary of the license's issuance.
Do you offer home health care insurance outside California?
Yes. Clients across the country send the same quote form. Sam Alishahi is licensed in all 50 states and Washington, DC and places policies there directly. The shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.
Official sources
- CDSS: Home Care Organization Application Process
- CDSS: Home Care Aide Application Process
- Cal. Health & Safety Code Div. 2, Ch. 13, Art. 6 (incl. 1796.37, both versions)
- Cal. Health & Safety Code Div. 2, Ch. 13, Art. 7 (1796.42-1796.43)
- Cal. Health & Safety Code Div. 2, Ch. 13, Art. 8 (1796.44 both versions, 1796.45)
- CDPH: Home Health Agency Initial Application Packet (SB 164 moratorium)
- Cal. Welfare & Institutions Code 15630
- IRMI: Sexual Abuse Exclusion
- IRMI: Professional Liability
- IRMI: Employees as Insureds Endorsement
Tell me about your agency. I'll shop it.
Your license type, services and payroll are enough to start.
Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued. Some policies may be placed with nonadmitted (surplus lines) insurers, which are not members of the California Insurance Guarantee Association (CIGA).
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(877) 711-4545Answered 24/7 · CA License #4348151
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