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Home Health & Home Care · California

Care in the home, covered.

Coverage for non-medical home care organizations, home health agencies, hospice providers and caregiver staffing.

By Sam Alishahi · CA Insurance License #4348151 · Reviewed November 2026 · How this page is researched

How it works

Your staff work in someone else's home

Home care claims come from the care itself: a fall during a transfer, a medication error, an allegation of abuse, or damage in a client's home. That's professional liability and abuse coverage, alongside general liability. Caregivers driving clients or running errands add hired and non-owned auto exposure.

Workers' comp is usually the biggest line, because caregiving is physical work. I package home care coverage with specialty markets that write home care organizations and home health agencies.

  • Professional liabilityClaims arising from care provided.
  • Abuse and molestationOften required and often excluded unless added.
  • Hired and non-owned autoCaregivers driving for work.
  • Workers' compRequired for employees; usually the largest cost.
Who I help

Agencies that call me

Home care organizations

Non-medical personal care.

Home health agencies

Skilled nursing and therapy at home.

Hospice

End-of-life care providers.

Caregiver registries and staffing

Placing caregivers with families.

Residential care

Board and care homes. See details

Employee claims

Employment practices coverage. See details

Before you call

What underwriters will ask

Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.

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  • License: home care organization or home health license.
  • Services: personal care, skilled nursing, hospice.
  • Staff: caregivers, nurses, payroll and hours.
  • Clients: number of clients and hours of care.
  • Driving: whether staff transport clients.
  • History: current policies and claims.

California's license law sets your insurance floor

In California, non-medical home care falls under the Home Care Services Consumer Protection Act, Division 2, Chapter 13 of the Health and Safety Code. Since January 2016, home care organizations have needed a license from the Department of Social Services (CDSS), and the insurance minimums are written into the license law itself.

Under Health and Safety Code 1796.37, CDSS may issue a home care organization license to an applicant that meets the chapter's requirements, which include submitting:

  • General and professional liability: proof of at least $1,000,000 per occurrence and $3,000,000 in the aggregate. The statute names both coverages.
  • Workers' comp: proof of a valid policy covering the agency's affiliated home care aides, shown by the policy number, the effective and expiration dates, and the carrier's name and address.
  • Employee dishonesty bond: including third-party coverage, with a minimum limit of $10,000. The CDSS application packet lists it as form HCS 402 (item A5), and insurance information goes in item B6.

Section 1796.42 makes these continuing duties. The licensee must maintain the workers' comp policy and the bond, and maintain proof of the liability limits, for as long as it holds the license.

When I set up an agency's program, I check the proof against that wording: professional liability alongside general liability at the required limits, and a bond or crime form that shows third-party coverage, not just the agency's own losses. For the comp side, see workers' compensation insurance.

Outside California, home care licensing and insurance minimums vary by state.

Aides: registry clearance, training and TB

Under section 1796.43, every affiliated home care aide must be cleared on the CDSS Home Care Aide Registry before you place them in direct contact with clients. Any staff person, volunteer or employee who has contact with clients or prospective clients, or access to confidential client information, must meet the chapter's background requirements before that contact or access begins. When an aide stops working for you, you must notify CDSS immediately.

  • Entry-level training (1796.44): at least five hours before the aide is with a client. Two hours are orientation on the role and the terms of employment. Three hours are safety training: basic safety precautions, emergency procedures and infection control.
  • Annual training: at least five more hours every year on core competencies, including how to report, prevent and detect abuse and neglect and, if you provide transportation, how to safely transport a client. Both blocks may be completed online. Starting January 1, 2027, under SB 412 (Chapter 414, Statutes of 2025), the annual topics also include the special care needs of clients with dementia.
  • Tuberculosis (1796.45): aides hired on or after January 1, 2016 are examined in the 90 days before employment or within seven days after it. After a negative test, the exam repeats at least once every two years, and you keep the examining practitioner's certificate on file.

Under section 1796.37, CDSS can ask for a list of your aides and proof that each one meets these three sections. Keep the registry clearance, a dated training log and the TB certificate in each aide's file. You'll want the same records ready if a claim alleges negligent hiring or supervision.

Home care vs. home health: which license you hold

California splits in-home care between two departments, and your coverage should follow the license you hold.

  • Home care organization (CDSS): nonmedical help with activities of daily living, licensed under the Act above.
  • Home health agency (CDPH): an organization that provides, or arranges for, skilled nursing services to people in their temporary or permanent residence. It is licensed by the Department of Public Health (CDPH), Licensing and Certification Division.

New home health licenses are on hold. CDPH says SB 164 (Chapter 27, Statutes of 2026) created a moratorium: as of June 29, 2026, it cannot issue a new home health agency license or approve a new branch office. Applications to change the geographic service area, or to move outside the approved area, are also subject to it. Anyone applying now starts with an exception request that shows need based on geographic concentration. SB 164 also requires fingerprints for anyone with a 5 percent or greater interest in an entity that owns a private agency.

For insurance, the line between the two licenses matters. Your policy's services description and classification were written for the services you reported. If your aides start nursing tasks or you plan to add skilled services, tell me first, so the application and professional liability wording can be updated before a claim tests them.

Abuse reporting and what to read for in the policy

Section 1796.42 requires a licensed agency to report suspected or known elder or dependent adult abuse as Welfare and Institutions Code 15630 requires, and suspected or known child abuse under Penal Code 11164 to 11174.3. It must keep a copy of each report available for CDSS review. Under 15630, anyone who has assumed full or intermittent responsibility for the care or custody of an elder or dependent adult, paid or not, is a mandated reporter. When the abuse happened somewhere other than a long-term care facility, state mental hospital or state developmental center, the report goes to adult protective services or local law enforcement:

  • By phone or the confidential internet reporting tool, immediately or as soon as practicably possible.
  • If you report by phone, a written or internet report follows within two working days.
  • Failing to report is a misdemeanor, punishable by up to six months in county jail, a fine, or both.

Put those steps in your training plan, then read your policies for three things:

  • Abuse wording: IRMI describes the sexual abuse exclusion as precluding coverage for sexual abuse claims, with favorable versions still providing a defense. Check whether your general and professional liability forms carry it, which version, and whether abuse and molestation coverage was added back.
  • Trigger and retro date: IRMI notes that most professional liability policies are written claims-made and cover only financial losses, with bodily injury usually handled under general liability. Read your professional liability form's insuring agreement for injury arising from care, and note its retroactive date.
  • Caregivers' own cars: IRMI says that without the Employees as Insureds endorsement (CA 99 33), the auto coverage forms exclude an employee's liability for an auto the employee or a household member owns. Check whether your hired and non-owned auto coverage includes it.
Questions

Home health care insurance, answered

Does general liability cover a client's fall during care?

Usually not. Injuries from care you provide fall under professional liability, which home care agencies need on the policy.

Do we need abuse and molestation coverage?

Many agencies do, and clients, referral sources and contracts often ask for it. It's excluded from many policies unless added.

Are caregivers driving clients covered?

Their personal auto insurance comes first. Hired and non-owned auto protects the agency when a caregiver drives for work.

What do underwriters rate on?

Services, payroll, client hours, driving exposure and claims history.

Do home care aides in California have to be fingerprinted?

CDSS registration includes a background check started with Live Scan fingerprints, whether the aide applies through the Guardian portal or by mail. Under Health and Safety Code 1796.43, an agency can't place an aide in direct contact with clients until the aide is cleared on the registry.

How often does a California home care organization license have to be renewed?

Every two years under Health and Safety Code 1796.37 as it reads today, with written notice of the renewal fee mailed at least 60 days before the renewal date. AB 152 (Chapter 26, Statutes of 2026) replaces that, as of January 1, 2029, with annual requirements due by each anniversary of the license's issuance.

Do you offer home health care insurance outside California?

Yes. Clients across the country send the same quote form. Sam Alishahi is licensed in all 50 states and Washington, DC and places policies there directly. The shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.

Home health care insurance

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Your license type, services and payroll are enough to start.

Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued. Some policies may be placed with nonadmitted (surplus lines) insurers, which are not members of the California Insurance Guarantee Association (CIGA).

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