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Chiropractors · Clinics · Wellness

Chiropractic malpractice and the clinic around it.

Malpractice for each chiropractor, plus general liability, property, cyber and workers' comp for the clinic, whether you practice alone or run a multi-provider office.

By Sam Alishahi · CA Insurance License #4348151 · Reviewed November 2026 · How this page is researched

How it works

The adjustment and the office

Chiropractic malpractice covers claims that an adjustment or treatment caused an injury. The clinic needs its own coverage too: a patient who falls in the waiting room, a data breach of patient records, and the employees who work there.

I place chiropractors and clinics with carriers that write chiropractic, and coordinate the malpractice and business coverage so nothing falls between them.

  • MalpracticeClaims an adjustment or treatment caused an injury.
  • General liabilitySlips and falls in the clinic.
  • Cyber liabilityPatient records and billing data.
  • Workers' compFront desk staff, assistants and therapists.
Who I help

Practices I insure

Solo chiropractors

Individual practice.

Multi-provider clinics

Several chiropractors and staff.

Wellness centers

Chiropractic with massage or rehab. See details

Medical offices

Practices with physicians. See details

Patient data

Cyber and privacy. See details

The office

Property and business income. See details

Before you call

What underwriters will ask

Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.

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  • Providers: chiropractors, therapists and staff.
  • Services: adjustments, rehab, massage, decompression and anything else.
  • License: California Board of Chiropractic Examiners license numbers.
  • Office: owned or leased, square footage and equipment values.
  • Revenue: annual gross receipts.
  • History: current policies and any claims.

Written consent before the first adjustment

In California, under 16 CCR 319.1, a licensed chiropractor must inform each patient of the material risks of proposed care both verbally and in writing. "Material" means a procedure that inherently involves a known risk of serious bodily harm. The chiropractor must obtain the patient's written informed consent before initiating clinical care, and the signed consent becomes part of the patient's record. A violation is unprofessional conduct and may lead to discipline.

The regulation defines what makes a risk material, but it does not list specific risks. For Medicare patients, the CMS Medicare Benefit Policy Manual (chapter 15, section 240.1.3) adds a separate charting point: when a patient has a relative contraindication to dynamic thrust, such as a bleeding disorder or anticoagulant therapy, the doctor should discuss that risk with the patient and record it in the chart.

What I look for when I review a clinic's file:

  • Consent comes before care. That includes patients an associate sees first.
  • The form tracks the care you propose. 319.1 ties the disclosure to the proposed care, so a form written before you added a service may not mention it.

Other states set their own consent rules, so the requirements vary by state. For how California limits malpractice damages and filing deadlines, see medical malpractice insurance.

What the Board requires in every chart

16 CCR 318 spells out the minimum contents of a California chiropractic patient record. Active and inactive records must include:

  • Identity. Full name, date of birth and Social Security number (if available), plus gender, height and weight. An estimated height and weight is acceptable where the patient's physical condition prevents measurement.
  • The clinical story. History, complaint, diagnosis or analysis, and treatment, signed by the primary treating doctor. Any treatment by another doctor after that must be signed or initialed by that doctor.
  • Signature and visit dates. The patient's signature, and the date of each and every visit.
  • Imaging. All chiropractic X-rays, or evidence that they were transferred.
  • The signed written informed consent required by 16 CCR 319.1.

Records must be kept for five years from the date of your last treatment of the patient, unless state or federal law requires longer. A record is active if the patient was treated within the last 12 months. Active records must be immediately available to a Board representative at the office where the patient was treated; inactive records must be available to a Board representative on ten days' notice.

Years of stored records with Social Security numbers and health histories are the kind of exposure cyber liability insurance is designed to address. Before you sell or close the practice, ask me how your malpractice policy handles claims reported after it ends.

Where the chiropractic license stops

I ask every clinic for its services list, because care outside chiropractic scope is a different risk. In California, 16 CCR 302 draws the line.

  • Allowed. Manipulating and adjusting the spinal column and other joints, and the related muscle and connective tissue. As part of a course of chiropractic treatment, measures such as air, cold, diet, exercise, heat, light, massage, rest, ultrasound, water and physical therapy techniques.
  • Diagnosis only. X-ray and thermography equipment may be used for diagnosis but not treatment. Diagnostic ultrasound is limited to neuromuscular skeletal diagnosis.
  • Not authorized. Surgery, or severing or penetrating tissue. Delivering a child or practicing obstetrics, dentistry or optometry. Any drug or medicine included in materia medica. A lithotripter, ultrasound on a fetus, or mammography.
  • Titles. A chiropractor may not hold out as licensed as anything other than a chiropractor, or use the term "physical therapy" in advertising, without holding that license.

Two Board rules reach past your own hands. Under 16 CCR 317(w), it is unprofessional conduct not to refer a patient to a physician and surgeon or other licensed health care provider when your diagnostic evaluation detects a condition that chiropractic methods cannot appropriately manage, unless the patient says another provider is already managing it. Under 16 CCR 316(a), you are responsible for the conduct of employees and others you supervise in your place of practice, and must ensure it conforms to the law and the regulations.

If your clinic includes massage, rehab or aesthetic services, tell me who performs each one and under what credential, so we can confirm whether each person is named on your policy or carries their own. Related pages: massage therapist insurance, physical therapy clinic insurance and med spa insurance.

Billing Medicare: the AT modifier and what it won't pay

If you see Medicare patients, the federal rule is narrow. Under 42 CFR 410.21(b), Medicare Part B pays only for a chiropractor's manual manipulation of the spine to correct a subluxation that has resulted in a neuromusculoskeletal condition for which manual manipulation is appropriate treatment. Part B does not pay for X-rays or other diagnostic or therapeutic services furnished or ordered by a chiropractor. The Medicare Benefit Policy Manual, chapter 15, section 240, fills in the details:

  • X-ray not required. For dates of service on or after January 1, 2000, an X-ray is not required to demonstrate the subluxation. A physical exam can demonstrate it using two of four criteria (pain, asymmetry, range-of-motion abnormality, tissue or tone changes), one of which must be asymmetry or range of motion.
  • The AT modifier. A chiropractor must place it on a claim for active/corrective treatment of acute or chronic subluxation. Maintenance therapy is not covered, the AT modifier must not be used for it, and claims without the AT modifier are considered maintenance therapy and denied. Contractors may still deny after medical review.
  • Devices and frequency. Hand-held manual devices may be used, but no additional payment is available for them. Reimbursement is limited to not more than one treatment per day.

California adds its own billing rule. Under 16 CCR 318(b), you must promptly reimburse an overbilling even if your employer, agent or billing company caused the error. Failing to make full reimbursement within 30 days after discovery or notification of the error is unprofessional conduct. When I set up your file, I'll ask whether you bill Medicare and who handles your billing.

Advertising and referral rules the Board enforces

Several Board rules have nothing to do with an adjustment. Under 16 CCR 311, constructive educational publicity is encouraged, but advertising that contains misstatements, falsehoods, misrepresentations, or distorted, sensational or fabulous statements, or that is intended or tends to deceive the public, is grounds for discipline. Penalties include suspension for up to one year, probation, or other action short of revoking the license. 16 CCR 317 adds these to its list of unprofessional conduct:

  • Cappers or steerers employed or used to obtain business.
  • Compensation for referrals, whether offered, delivered, received or accepted.
  • Waiving deductibles or copayments as an advertising or marketing procedure, unless the insurer is notified in writing in each instance.
  • Unauthorized disclosure of patient information revealed during examination or treatment, except as required by law.
  • Clearly excessive treatment or diagnostic procedures, measured by the customary practice of the local community of licensees.
  • Offering, advertising or substituting spinal manipulation for vaccination.

I'll ask how new patients reach you: online ads, attorney referrals or a marketing company. Ask me whether your malpractice policy includes defense of a Board complaint, and up to what amount. For slip-and-fall and other premises claims against the clinic, see general liability insurance.

Questions

Chiropractor insurance, answered

What does chiropractic malpractice cover?

Claims that your treatment caused an injury, including defense costs, up to the policy limits.

Is malpractice enough for my clinic?

No. Malpractice covers your professional work, not a patient falling in the office, the building or your employees.

Are massage therapists in my office covered?

Only if they're added. Employed therapists can usually be added; independent ones often need their own policy.

Do I need cyber liability?

If you keep patient records or take payments, a breach can trigger notification costs and claims. It's worth pricing.

Do you offer chiropractor insurance outside California?

Yes. Clients across the country send the same quote form. Sam Alishahi is licensed in all 50 states and Washington, DC and places policies there directly. The shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.

Chiropractor insurance

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Providers, services and your current declarations page are enough to start.

Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued.

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